ROTACAORotação

How it works, from first contact to first invoice

There are six steps: contact and a free property visit, quote and service agreement, key handover with a photographic inventory, sharing of booking dates, the turnover visit with a photo report, and one invoice on the 1st of each month by SEPA direct debit.

The six steps

For each step: what Rotação does, what falls to you, and how long it takes.

  1. 01

    Contact and property visit

    We: We visit the property, measure the real travel time from our base and record what shapes the turnover: access, lift, number of beds and bathrooms.

    You: You give us the address, the property type and the expected turnover volume.

    48 hours

  2. 02

    Quote and service agreement

    We: We send a quote with the monthly figure, the price per turnover and the conditions. No figure differs from the public table.

    You: You confirm the plan and sign the service agreement.

    24 working hours

  3. 03

    Key handover and inventory

    We: We fit the key box, carry out the full photographic inventory and record the reference condition.

    You: You hand over two sets of keys and flag anything fragile or valuable.

    1 to 3 days

  4. 04

    Sharing the dates

    We: We take the calendar and schedule the turnovers. Every visit is confirmed the day before.

    You: You share the booking calendar, or give us read access to the listing.

    Ongoing, 48 hours minimum notice

  5. 05

    Turnover and report

    We: We carry out the turnover and send the photo report before the next guest arrives. Incidents reported in under 2 hours.

    You: Nothing. That is the point.

    Between 11:00 and 15:00

  6. 06

    One invoice

    We: We issue one invoice on the 1st, itemised line by line for the previous month.

    You: Nothing to do: the SEPA direct debit runs five days later.

    1st of each month

What happens during a turnover

The window between one guest leaving and the next arriving. This is the service, hour by hour.

  1. Guest checks outPrevious stay closed
  2. Inspection and photosProperty condition, damage, left-behind items
  3. Full cleanKitchen, bathrooms, bedrooms, living areas
  4. Linen and restockingBed and bath linen change, consumables
  5. Final checkSecond inspection and photo report
  6. Guest checks inProperty ready, keys handed over

Getting started is a visit and a signature

The property visit is free and carries no commitment. If we do not go further, there is nothing to pay.

Request a quoteWhatsApp