ROTACAORotação

Lisbon and the south bank

Your rental is ready between 11am and 3pm. Without you.

Turnover cleaning, in-person check-in and guest support in Almada, Seixal, Barreiro, Sesimbra and Setúbal. You get the photo report before the next guest walks in.

Rotação handles turnover cleaning, guest check-in and in-stay support for short-term rentals south of Lisbon. A turnover costs from €48 excluding VAT for a studio or one-bedroom and €60 for a two-bedroom, with a photo report on every visit. The owner keeps their RNAL registration.

48 hours minimum notice. Quote requests answered within 24 working hours.

The turnover window, hour by hour

One turnover, from check-out to check-in

  1. Guest checks outPrevious stay closed
  2. Inspection and photosProperty condition, damage, left-behind items
  3. Full cleanKitchen, bathrooms, bedrooms, living areas
  4. Linen and restockingBed and bath linen change, consumables
  5. Final checkSecond inspection and photo report
  6. Guest checks inProperty ready, keys handed over

The problem

Four hours to turn a property around, and you are not in the country

These are the three situations non-resident owners describe to us. They are not hypotheticals.

  • 01

    You cannot check it yourself

    The guest leaves at 11am, the next arrives at 3pm. You are in London. Someone has to go in, inspect, clean, lock up — and tell you what they found, with timestamped photos.

  • 02

    Your cleaner disappears in August

    Peak Saturday, three turnovers in one day. With no backup team you either cancel a booking or hand over a badly prepared property. Both cost you reviews.

  • 03

    The boiler fails at 9pm, and you are asleep

    The guest messages, the answer comes the next day. A fault fixed in two hours costs less than a refunded night and a three-star review.

What it costs

A monthly fee and a price per turnover

The monthly fee covers team availability, control visits and guest support. Turnovers are billed per visit carried out.

Price per turnover, excluding VAT, by property type
Property typeTurnover cleanCheck-in
T0 / T1€48€22
T2€60€22
T3€78€25
T4€95€28
Housefrom €140€30
Operational monthly fee, excluding VAT
PlanPer monthTurnover discount
Essencial€45
Ativo€95−3 %
Completo€165−6 %
Integral€250−10 %

A month with no turnovers is billed the monthly fee only. There is no minimum billing.

Control

How you know what is happening in your property

It is the first question every remote owner asks. The answer is a record, not a promise.

  • Photo report after every visit, timestamped, sent before the next guest arrives.
  • Incidents reported in under 2 hours, with a photo and a proposed fix — never a surprise at month end.
  • Full intervention history per property: who went in, when, what they did, what it cost.
  • Photographic inventory at the start of the contract, used as the reference in case of damage.
  • One invoice on the 1st of each month, itemised line by line across every visit.
Turnover report14:12KitchenBathroomBedroom 1Living roomBalconyEntranceTurnover complete — property ready for arrival1 incident
Diagram of the report structure sent to the owner. It is not a photograph of a real property.

Frequently asked

What owners ask first

Do you manage my bookings and take the guest payments?

No. The owner keeps their RNAL registration, their Airbnb and Booking accounts and their invoicing to guests. Rotação provides services to the owner and invoices the owner for them. With the commercial track we manage listings and pricing on your behalf, but payments still land in your account.

How much does a turnover clean cost?

€48 excluding VAT for a studio or one-bedroom, €60 for a two-bedroom, €78 for a three-bedroom, €95 for a four-bedroom and from €140 for a house. The price includes the post-departure inspection with photo report, the full clean, the linen change and restocking of base consumables.

How much notice do you need?

48 hours. Below that we apply a 30 % surcharge, and 25 % on Sundays and public holidays. Percentage surcharges stack but are capped at 50 % in total.

Do you work in Lisbon itself?

Yes, in Lisbon. Beyond 25 minutes from our base a 15 % surcharge applies to on-site work — turnovers, check-ins and call-outs. Monthly fees and commission are unaffected.

Is there a minimum commitment?

Six months, then monthly with 30 days' notice. The invoice is issued on the 1st of each month, by SEPA direct debit. There is no minimum billing: a month with no turnovers is billed the monthly fee only.

Who supplies the linen and consumables?

You can supply your own or take the service: €9 per bed and €4 per bathroom, per turnover. Base consumables are included up to €15 of monthly cost on the Ativo plan, €30 on Completo and €50 on Integral. Above that we bill cost plus 20 %.

Get started

Tell us where the property is

Property visit and quote, no commitment.

We reply within 24 working hours with a monthly figure calculated for your property type, your area and your turnover volume. If you prefer, message us directly on WhatsApp.

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